Store Policy

The Way We Use Information

1.  We accept Visa, MasterCard, American Express, Discover, PayPal.
2.  We do NOT accept Money order, Cashier Check, Personal Checks or Company Checks. If we receive any Personal Checks or Company Checks, they will be returned to you.
3.  We do not accept payment in cash.
4.  We do not accept gift card or prepaid card.

Billing Terms & Conditions

We verify all billing information provided by our customers. Please enter your billing information correctly; otherwise, your order will be delayed for 48 to 72 hours.

We reserve the right to cancel any order that is unable to be verified or processed.

Shipping Policy

Shipping and Handling Charges

Glamolous.com will NOT charge any customer with hidden fees on their order. All fees and charges will be calculated and displayed after you have entered your shipping information and selected your shipping method. In order for our system to display an accurate shipping fee, please be sure to enter the correct shipping method. Otherwise, your order will be delayed. Please review the details of your order and inform us of any mistakes so that we can expedite the processing of your order.

Shipping Methods

Orders usually take 2 business days for processing

1.  2nd Day (2 business days for delivery) – Upon customer specific request via e-mail
2.  Ground Shipping (5 to 7 business days for delivery)
3.  USPS Priority Mail (2-5 business days for delivery)
4.  First Class International Shipping (Please read our International order policy)

Important: We do NOT accept any customer’s own shipping account (Federal Express, DHL/Airborne, UPS or any other company) for any order.

Shipping Terms & Conditions

All orders to be processed within approximately seven to ten BUSINESS days, provided the items are in stock and there are no problems with the payment verification. glamolous.com does not guarantee same day shipping. Orders will not be processed on weekends and holidays. Orders placed on Friday will be processed on the Next Monday even air shipment, so Ground shipment will be more economical.

If an item is in preorder or backorder status, shipping will be delayed. In general, shipping may be delayed for 2-3 weeks. To determine how long shipping will be delayed for a specific item, e-mail us.

In order to process your order smoothly, we strongly recommend you to use the same address for your shipping address and billing address. Otherwise, your order will be delayed for further verification.

Once a package is dropped off to our carrier for delivery, we will not have any control over the package; therefore, we cannot make any guarantees after this point. In cases of errors or delays caused by the shipping carrier, we will help resolve the dispute at our best ability, yet we will not be held responsible or liable.

Modifying and Cancelling Orders

To MODIFY your order (ordered wrong size or color), please contact us and include your order number and items you would like to modify. We will try to accommodate you, however during company regular order processing procedure, we cannot guarantee any modification.

Please note:
(1) we will not REMOVE  items from your order unless requested immediately upon ordering.
(2) we will NOT be able to modify your order after order has been processed.

Upon payment, orders CANNOT be cancelled due to our all sales final policy. Upon payment, you are agreeing to our policy and your order begins to be filled. This applies to preorder and backorder status items as well.

Return Policy

All the returned packages with failure delivery, i.e., multiple delivery attempts, insufficient address information, or refusal, we are not responsible for the shipping and return shipping if applicable, store credit will be issued with deduction of shipping cost from the original payment according to the receipt of the returned packages.

We give our customers 2 business days from receipt of the item(s) to return back to us for an EXCHANGE, but only AFTER a return merchandise authorization (RMA) code has been given. Customer needs to pay the shipping to ship the return back and include a copy of the shipping receipt with the return .

Only returns because of receiving wrong items are permitted. We will be fully responsible for the mistakes thus, the return shipping will be reimbursed (original shipping cost in original payment is the maximum allowed, so please choose the return shipping method accordingly) upon receipt of the item(s). Please include a copy of the shipping receipt with your return or we cannot reimburse your return shipping. If the item is sold out upon arrival, store credit will be given.

If the return is not because of receiving a wrong item(s), there will be no refund. ALL SALES ARE FINAL.

For packages refused by customers, there may be additional shipping cost charged by carrier.

The package must be returned with original packaging, all the returns without original package will be refused; all the returns must NOT be of used condition in order to receive an exchange.

Return Procedure

Before returning the package back to us for any reason, please request a return merchandise authorization (RMA) code by contacting us

A representative will review your request within 24 hours and issue the RMA number per our return policy. They may refuse to issue RMA number if the request is not following our return policy.

After customers get the RMA code, please mark it outside of the package. Any package without a RMA code will be refused.

International Order Policy

We are not able to provide destination country tax and duty charge if occurred.

Please check any restrictions, duties, taxes and any other fees which are collected from your country before you place the order. glamolous.com will NOT be responsible for any of the above Duties and Fees.

If the order arrives at your country and any of the following occur:

1.  The customer refuses to accept the package
2.  No attempt is made in the country of destination to deliver the package

Glamolous.com reserves the right to abandon the package(s) and WILL NOT BE RESPONSIBLE for any refund.

We DO NOT accept any customer’s own shipping method (Federal Express, DHL/Airborne, UPS or any other company) for any order.

Legal Information

General

This Website may include inaccuracies or typographical errors. glamolous.com and the third parties that provide content on this site may make improvements and/or changes in the products, services, programs, and prices described in this Website at any time without notice. Changes are periodically made to the Website.

These Terms represent the entire understanding relating to the use of the Website and prevail over any prior or contemporaneous, conflicting or additional, communications. glamolous.com can revise these Terms at any time without notice by updating this posting.

Links to Third Party Sites

This Website may be linked to other websites which are not under the control of and are not maintained by glamolous.com. Glamolous.com is not responsible for the content of those sites. Glamolous.com provides these links to you only as a convenience, and the inclusion of any link to such sites does not imply endorsement by glamolous.com of those sites. Glamolous.com reserves the right to terminate any link or linking program at any time.

Trademarks / Logos / Images

Glamoous.com, the glamolous.com logo, the original product images taken by glamolous.com, and all glamolous.com-based trademarks are trademarks or registered properties of glmaolous.com in the United States and other countries and are protected by law. Unauthorized use of glamolous.com’s Name, Images, Logos and Trademarks or unauthorized copy of contents from this web site without permission from glamolous.com is in violation of U.S. and International copyright law.

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